General terms and conditions of sale

Sales terms are subject to change without prior notice. Please consult us to get the latest edition.

Product specifications

Technical data and specifications are subject to change without notice.

Terms

Our quotations are firm and valid for thirty (30) days from quotation date unless otherwise stated.

International Payment Terms, except specific agreement, are :

– Cash with order for the first order

– Net thirty (30) days from the invoice date with prior credit approval for following orders

– 30% down payment at the order and sold at net thirty (30) days from the invoice date with prior credit approval for invoices greater than 5.000 €.

Terms of payment run from the delivery date or the date when products are at customer’s disposal, on his instruction.

Minimum order for standard items is 100 € (Domestic) and 500 € (International).

Order transmission to EFE means the acceptance of our Terms & Conditions without any restriction. Purchasing conditions expressed by our customer, even if written on orders, are not opposable, except if they are accepted by our company and confirmed on our order acknowledgement.

Any delay in payment generates penalties of interest equal to the 1,5 legal interest rate. In case of recovery by legal proceedings, the expenses exposed by our company will be payable by the purchaser, without prejudice to damages. Even in case of purchaser’s complaint, the payment is due at the date agreed. Any delayed payment make all the other purchaser’s invoices immediately payable. Any important change in the financial situation of Purchaser, even after the execution of his orders, may modify the terms of payment previously agreed.

Confirming Purchase Orders are required prior to shipments, even partial.

Delivery

Delivery times indicated on our quotations are given for information only (average delivery times) and can be changed according to our manufacturing schedule and any supplying constraints.Any order is firm and no order cancellation will be accepted, except particular agreement of our Management. After delivery, accepted products cannot be returned or exchanged.

Any delay in delivery cannot justify an order cancellation or damages.

Goods shipment is under buyer’s responsability and at his risks.

Warranty

EFE warrants that each product it delivers meets published specifications and is free of defects in material and workmanship under normal use and service for a period of one year from date of shipment.

Warranty is limited to the replacement of failed components and to the repair of , return transportation to be prepaid, with the exclusion of any damages or accessory costs and within the limits of unit price of considered products. EFE cannot be considered as responsible for any kind of consequences resulting from the failure of one of its products, whatever purchasing conditions of the customer are. EFE will, as its option, repair or replace any defective product provided all stipulations of its document are followed. Determination of the warranty claim will be made after the units in question are received and evaluated by EFE.

Recommendations

Recommandations are free of charge and given for information only. They do not involve EFE responsibility. User, on his own responsibility, has to check that they take in consideration general rules and particular conditions in relation to his application. Our drawings and documents cannot be copied without our prior approval.

Ownership

EFE remains the owner of goods till the complete payment of the related invoice.

Prices

Published prices are subject to change without notice.

Cancellation

No cancellation of orders are accepted, except particular agreement of our Management.

Returned goods

EFE will accept returns for warranty, repair, re-calibration and credit provided proper authorization is obtained prior to making the return. All returns must be authorized in advance through the receipt of the proper RMA number.

Return transportation to be prepaid.

Items, in accordance with specifications, are not returnable for credit.

Freight and packing costs

All prices are F.O.B., Ivry-la-Bataille, France, unless otherwise specified.

Packing, freight and customs charges are in addition.

Claims

EFE’s liability under this warranty or any other warranty, whether expressed or implied in law or fact, shall be limited to the repair and/or replacement of defective material and workmanship, and in no event shall EFE be liable for consequential or indirect damages.